THE LATEST update from Yorkshire Water Smell (posted on their Hull & Saltend News):
“Over the weekend we carried out some operations to try to improve the flow of waste water through the site. Following the complaints we had received as always we investigated them and during this we found that there were low flows in two of our open air tanks which can lead to reduced odours. We took action over the weekend to increase the flow of water and organic matter (bugs) to breakdown the concentrated waste water which could have been causing odours in those tanks.
This work can sometimes itself cause a smell and will take a few days to take full effect whilst the organic matter starts to multiply. However, the longer-term effects should be to reduce odour.
Over the weekend we received 14 contacts about odour at the site. In the last two days we have received four contacts.
Both mobile Odour Control Units are now fully operational and are covering the work done by the unit that was damaged in the recent fire. We are also using the deodorising sprays around the perimeter fence to help mask any odours as they reach the site boundaries.”
After a particularly bad few days of foul odours, the nuisance has prompted at least two local people to offer invites to Yorkshire Water investors to stop at their homes so that they can experience the bad smells themselves. Other residents have proposed a blockade or protest at the gates of the Saltend Waste Water Treatment Works site…. this demonstrates the anger that is steadily building in local communities!
In response to those that are finding the two phone numbers – Yorkshire Water on their Customer Helpline on 0845 1 24 24 24 and East Riding Council on 01482 396301 – difficult to get through to, then the Hedon Blog would encourage complaints to be also e-mailed to Environmental Health Officers at East Riding Council email@example.com when nobody is there to answer the phones.
FixMyStreet was also used in 2011 to report odour complaints in a very public way!