As a promoter of using online services, then I get irritated when they don’t work or yield the desired results!
Following my recent post on reporting faulty street lights I felt duty bound to report one on Draper’s Lane corner that I came across while out one night. I think the said broken light makes the area look ‘frightening’ to walk by at night and could even be a potential hazzard to traffic.
Therefore, I duly logged an online street lighting fault report at the East Riding Council website on the 13th March and received a confirmation e-mail in return.
Last night – the offending light was still unfixed. While I appreciate all the problems that the busy street lighting department have, it would still be useful if I knew that the light had been scheduled to have been fixed – and by when.
So this morning – again promoting online services – I submitted my offending faulty light via FixMyStreet where I do have the facility to look up progress on dealing with the fault.
So… as they say…. watch this space!
Additional information: East Riding Council Feedback System